- bring medical card, issued by Central Services Agency, to dentist on your first visit

- agree with dentist if you will be registered as a Health Service patient

- agree Health Service and private treatment option

- request a treatment plan and estimate of cost (Form HS45DC or equivalent)

If you have a complaint about Health Service treatment you should in the first instance take the matter up with the dentist. If you are not satisfied with the outcome you may write to the Complaints Officer at the relevant Health and Social Services Board.

Eastern Health & Social Services Board Champion House 12/22 Linenhall Street Belfast BT2 8BS

Northern Health & Social Services Board 182 Galgorm Road Ballymena BT42 1QB

Southern Health & Social Services Board Tower Hill Armagh BT61 1QB

Western Health & Social Services Board 15 Gransha Park Clooney Road Londonderry BT47 1TG